Located just off Winfield Dunn Parkway, the Best Western Sevierville/Kodak serves as a convenient and practical base for exploring the Smoky Mountains, Pigeon Forge, and Gatlinburg area.
It sits right in the corridor that connects Interstate 40 to the main tourism strip, offering easy access to Dollywood, Tanger Outlets, and the national park. This property is a middle-tier option for travelers who want a clean, dependable stay without paying premium resort prices.
First Impressions and Check-In Experience
The hotel’s exterior is modest but inviting. The building itself has a clean brick façade with a sheltered entryway. The parking lot is well lit, and entry to the lobby is quick and straightforward.
Inside, the lobby is bright and updated, with large windows. The decor leans toward contemporary, with a stone accent wall around the fireplace and a soft seating area in the center. The check-in desk sits toward the back under pendant lights, and two computer stations are available for guest use near the lounge area.
Check-in is typically smooth — staff members are professional and efficient. This hotel often attracts families, couples, and road-trippers passing through East Tennessee, so the process is designed for speed and consistency rather than elaborate personal service. The desk staff provide the basics clearly: room assignment, Wi-Fi access, breakfast details, and pool or gym hours.
Room Design and Comfort
The rooms follow a standard midscale layout, with two double beds or a single king, a small desk, and a wardrobe cabinet that doubles as a closet and storage for the mini-fridge and microwave. The furnishings are cohesive — dark wood tones, light gray walls, and clean lines throughout. Nothing fancy but clean and functional.
The beds themselves are firm and supportive, suitable for short stays. Each is topped with three pillows, and linens are crisp and fresh. The nightstand between the beds includes accessible outlets and a small lamp, a convenient detail for those charging devices overnight.
The television setup includes a flat-screen connected to DirecTV with a full HD receiver. The workspace is compact but functional, with a comfortable white office chair, lamp, and enough surface area for a laptop and paperwork. The Wi-Fi signal throughout the room is stable — not particularly fast, but reliable enough for email or streaming.
One welcome feature for ground-level rooms is the private patio space. The sliding glass door opens to a small concrete balcony with two metal chairs and a view of the parking lot and shrubs. While it isn’t a scenic mountain view, it provides natural light and a chance for fresh air — a small but appreciated bonus, especially for morning coffee.
Bathroom and Cleanliness
The bathroom setup is split into two areas: the sink and vanity in an open alcove and the toilet and shower in a separate enclosed room. The vanity is topped with a clean white counter, a wide mirror, and open shelving stocked with extra towels. Lighting here is bright and well-positioned.
The shower-tub combination is clean and practical, tiled in beige with a simple horizontal accent strip. Water pressure is adequate, and the fixtures function well.
This setup works well for families or groups since one person can use the sink area while another showers privately. The bathroom doesn’t have luxury finishes, but it’s well-kept and functional — the essentials are done right.
Amenities and Facilities
Fitness Center:
The fitness room is compact but sufficient for a basic workout. It includes two cardio machines (a treadmill and an elliptical), a small set of free weights, a bench, and a few mats and balance balls. The room is clean and air-conditioned, with mirrors on one wall and a mounted TV for distraction. It’s a practical amenity for those wanting to maintain a routine while traveling, though space is limited during busy hours.
Indoor Pool:
The indoor pool is a highlight for families. The space is large and enclosed with tall windows allowing in natural light. The pool itself is modest in size but well maintained, with a depth of around three feet and clear signage. There are several lounge chairs, and the area is kept tidy. It’s especially useful in cooler months when outdoor pools in the area close. There is a fireplace outside that can warm you up.
Lobby and Common Areas:
The lobby doubles as a small social area, with a few couches and a central table displaying local brochures. The seating arrangement is comfortable for relaxing or waiting on transportation. The brochure racks are stocked with Smoky Mountain attraction guides, discount coupons, and area maps — from Dollywood to mini golf and dinner theaters. It’s a nice touch for first-time visitors who want to plan local activities without scrolling endlessly on their phones.
Vending and Ice Area:
Near the lobby is a small section with vending machines and an ice dispenser. Options include snacks, drinks, and 24 hour coffee. The area is clean, though the layout feels dated.
Breakfast and Dining Options
Breakfast is served daily in the common dining area near the lobby. Offerings include the usual Best Western continental fare: scrambled eggs, sausage, waffles, cereal, yogurt, pastries, and fruit. Coffee and juices are available self-serve.
The quality aligns with expectations for the brand — functional and sufficient for starting the day but not fancy, as you will expect.
Location and Convenience
This hotel sits right off I-40 Exit 407, one of the most traveled access points into the Smokies. From here, guests can reach:
- Pigeon Forge in about 15–20 minutes
- Gatlinburg in roughly 30–35 minutes
- Dollywood in under 25 minutes
- Great Smoky Mountains National Park (Sugarlands entrance) in about 40 minutes
It’s an excellent location for road trippers and families who want proximity to attractions without the higher prices and congestion of Gatlinburg. Parking is complimentary, and the lot offers easy access to guest rooms via multiple entry points.
Rewards and Value for Money
For Best Western Rewards members, this property offers solid value. Cash rates fluctuate based on season and local events, but generally, rooms can be found between $65–$250 per night, depending on dates and occupancy. It costs about 15000 points, so probably not worth redeeming for the lower-valued nights.
Similar to nearby mid-tier chains like Comfort Inn or Quality Inn, the Best Western Sevierville offers rooms and amenities for a similar price bracket. The indoor pool and updated lobby elevate its standing in the value segment.
Redeeming Best Western points here often yields around 0.6–0.8 cents per point, which is consistent with the brand’s average redemption rate.
Overall Impression
The Best Western Sevierville/Kodak is not a resort — and doesn’t try to be. Its purpose is straightforward: offer a clean, modern, and convenient place to stay while exploring the Smoky Mountain region. Some things are broken – like door locks and bathtub stopper but it’s good enough for a night’s sleep without breaking the bank.
