Airlines Reviews

EgyptAir 787-9 Business Class – Excellent Value for Money

EgyptAir? I have no idea what to expect, you might be thinking. You are not wrong; this is one of the lesser-known and flown airlines in the Miles and Points community. This article will tell you all you need to know about EgyptAir 787 business class.

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A day tour to the Sphinx and Pyramids during a free layover

If you pick your flight wisely, EgyptAir’s 787 Business Class offers incredible value—an excellent experience at an unbeatable price. Even better, you can plan for a long layover in Cairo, giving you the chance to visit the pyramids. EgyptAir makes it easy by providing free transit hotels, keeping your bags overnight, and even helping arrange tours.

Is everything perfect? Not quite—things can feel a little rough around the edges at times. But if you’re open to a few quirks, the overall experience is hard to beat for the price. Here’s our full review of EgyptAir’s 787 Business Class from Cairo to New York.

For a cost analysis and see our rating, see the end of this post.

Check-in and Boarding

When flying from Cairo, EgyptAir offers separate check-in counters for business class passengers and a Fast Track security line for Star Alliance Elites. However, the entire process can still be time-consuming due to immigration and baggage scanning.

There are two security checks – one before immigration and one after. If you are flying to the United States, you will go through another TSA-style body scanner and luggage scan before entering the boarding area. Once through the final security, there is a business class lounge, but it is quite basic.

For boarding, a couple of gate changes caused some confusion, but the situation was eventually resolved and the rest of the boarding process was smooth. Business class and economy class passengers had separate boarding lines, and boarding began an hour before departure.

Egyptair business class lounge at Cairo
Egyptair business class lounge at Cairo
Inside Egyptair business class lounge at Cairo
Inside EgyptAir business class lounge at Cairo

EgyptAir 787 Business Class Cabin

EgyptAir’s business class cabin on their 787 aircraft has 30 seats arranged in a 1-2-1 reverse herringbone configuration, with all seats providing direct aisle access. The seats are excellent and offer a high level of comfort.

Each seat comes with a cabin door that can be closed for extra privacy, while the window seats offer exceptional privacy. The middle seats have a window that can be opened or closed according to your preference.

The cabin and seating area are in line with industry standards and very comfortable. One of the nice features of these seats is that they have a tray located right underneath the TV, which can be opened to create a large workspace. There is also ample storage space available both in the overhead bins and around the seating area.

Seats

EgyptAir 787 Business Class Cabin
EgyptAir 787 Business Class Cabin

The seats were Collins AeroSpace’s Super Diamond product. These are very comfortable and can be found in many other airlines such as Qatar, American Airlines, Etihad.

Egyptair 787 Business Class Seat
Egyptair 787 Business Class Seat

The seating area came with a pillow, blanket, an amenity kit, slippers, and a small set of stickers (more on this soon). The seating area had enough storage for small electronics, water, and shoes.

EgyptAir 787 business class seat
EgyptAir 787 business class seat

Each seat featured a universal power socket and multiple USB ports, with the seat and TV controls also doubling up as storage areas. While some of the storage areas could have been better cleaned, most of them were clean.

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Seat controls and power outlets
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Stickers!

Each seat on the flight had a sticker that passengers could peel and attach to their seat back. The stickers had messages like “Wake me up for meal”, “Wake me up for duty-free shopping”, and “Do not wake for meal”. Although duty-free shopping wasn’t available on the flight, this was a clever idea which other airlines could adopt. It ensures passengers don’t miss their meals or get woken up when they’re trying to sleep.

Business Class Amenity Kit

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Egyptair Amenity Kit

The amenity kit provided by EgyptAir was sufficient. It included earplugs, lotions, socks, eye masks, toothpaste, and other items. The bag was well-made, but unbranded.

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Egyptair Business class Headphones

EgyptAir provided noise cancelling headphones that worked, though they were not as good as top-of-the-line headphones. A few passengers encountered some technical difficulties with their headphones, however, the flight attendants promptly assisted them with additional sets.

Entertainment and WiFi

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Egyptair 787 Business Class Entertainment

The TV was excellent. The interface was responsive and the fonts were large. However, the movie catalog was not large. It had a few recently released movies but the overall selection was pretty small. The TV section was not any better.

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EgyptAir Moving-map

However, the moving map worked well and showed the progress throughout the flight.

WiFi

The flight had WiFi available, but it was quite expensive and had very low data caps, making it essentially unusable. Passengers were given 5MB of data for free(a few emails). They had an option for $25 for 300MB data, so do not plan to watch any Netflix over the Atlantic. If you need to take care of something urgent, this might be useful.

Egyptair 787 business class in-flight Service – Food and Beverages

EgyptAir is a dry airline, which means that they do not serve any alcohol on their flights. However, there are some reports that suggest that passengers are allowed to bring their own alcohol on board and consume it. Immediately after boarding, the flight attendants offered a choice of strawberry, apple, or pineapple juice, which were excellent.

Welcome Drink

Egyptair 787 business class welcome drink
Egyptair 787 business class welcome drink

Dinner

After waiting for about an hour, the dinner service finally started. The dinner consisted of a three-course meal, which began with cheese, salad, and risotto, followed by beef. However, there is room for improvement as far as the food is concerned. Egyptian cuisine is known for its excellence, yet EgyptAir failed to incorporate any of it into their meals in their business class offering. Nevertheless, the food was decent. The cheese was soft, the salad was fresh, and the risotto tasted good.

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Dinner – Starter

After the starter, we were presented with the choice of chicken or steak. The chicken was well cooked but again, lacked flavor. Additionally, the portion sizes were fairly small.

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Chicken Dinner

The final course was desserts and tea or coffee, which were both excellent. The flight attendant offered a large variety of teas.

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Dessert

After dinner, cabin lights were switched off. However, the galley had the option to order more food. This food was typically a light sandwich or croissant.

Breakfast

The only other scheduled meal was breakfast. This time things improved. However, still no Egyptian fare was in sight.

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Breakfast Tray

Breakfast started with two quiches, which tasted good. The fresh fruits and cheesecake also tasted good.

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Breakfast – Quiche

After quiche came the french toast. These were very good. There were a choice of breads or croissants on the side as well.

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Breakfast – French Toast

The dessert was either a fresh fruit platter or cake. Along with the fruits, there was the usual choice of tea and coffee.

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Breakfast – fruit platter

Overall, the food and beverages were not bad. However, including some local dishes will not hurt EgyptAir. On a 12 hour flight, only two scheduled meal services will make some people hungry. The quantity was also on the smaller side. On the bright side, the meal service included a very nice looking miniature salt pepper set that you could take home.

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Salt and Pepper Set

Toilet

There were three lavatories for business passengers – one at the front and two behind the business class. This meant there was approximately one lavatory for every ten passengers, not bad. Further, the air hostesses kept the two lavatories behind business class locked at all times. This was to prevent economy passengers from using them. Flight attendants would open them for business passengers as necessary. As a result, these lavatories were very clean, at least until the very end of the flight. The lavatories themselves were standard and equipped with hand sanitizers and lotions.

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Lavatory
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The toilet was very clean

EgyptAir 787 Business Class – Overall Summary

EgyptAir can offer excellent value for those looking to fly in business class, especially if you are paying cash. For instance, a round-trip ticket from Mumbai, India to Newark, New York costs approximately $2,600 with EgyptAir, while other Gulf carriers charge over $6,000 for a similar itinerary.

Additionally, you can usually add a stopover in Cairo for free. If you have a long layover, the airline will arrange free accommodation as well as all meals for business class passengers. The business class passengers typically receive a free stay at the Le Meridian attached to the airport. The hotel itself is very nice and directly accessible via a walkway. They can also arrange tours (not complimentary but fairly cheap) if you want to explore Cairo. That layover alone can make it worth taking EgyptAir.

Quantitative Analysis

We recognize reviews are often biased and subjective. This section summarizes the review qualitatively.

Cost Analysis

EgyptAir Busness Class is a great value. For example, a 16,000 mile round trip between New York, USA and Mumbai, India is 2,600 USD. This comes to approximately 16 cents/mile in business class, which is an incredible value. If you value the cost of trip and hotels during your stopover even at a modest $200, your cost even goes down further.

Our Rating

AspectNotesScore (out of 10)
Check-inDepends on the airport. Coordination among staff can be lacking.5
Hard Product
– Seat ComfortSeats are excellent10
– In-flight EntertainmentNot many choices. Kids programming is especially limited. Headphone quality not great.4
– CleanlinessSeats could be better cleaned. Bathroom was spotless6
Soft Product
– Food QualityOkay but not great. No local fare offered. Food was fresh.5
– Beverage SelectionNo Alcohol but other drinks are plenty and good5
Cabin CrewFriendliness, attentiveness, responsiveness to passenger requests is good8
AmenitiesPillow, amenity kits were good but utilitarian7
LoungesLounges could be massively improved. Use priority pass or other lounges, if available1
Cents per MileIncredible value10
Total61/100

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